Knowledge Base

Credit card, debit card or electronic checks may be used to make your Albany Utility payment via telephone 24 hours a day, 7 days a week by calling 883-8330 Option 1 or 1-800-556-5887.  When making payments with credit card the zip code must match zip code Customers enters.  Cell phones don't always work. Telephone payments are processed through Western Union. There is no charge or fee for this service.