Knowledge Base

If you're making your payment before the due date, you may go to any one of the following locations: 1 Ameris Bank location - 2627 Dawson Rd., 6 Regions Bank locations - 333 W. Broad Ave, 2616 Dawson Rd., 2322 N. Slappey Dr., 1720 S. Slappey Dr., 2415 Sylvester Rd., and 340 US Hwy 19 S., 5 Sumter Bank and Trust locations - 2619 Gillionville Rd., 401 Pine Ave., 2102 E. Oglethrope Blvd., 2819 Old Dawson Rd., and 1531 US Hwy. 19 South, 4 Suntrust Bank locations - 400 W. Broad Ave., 1100 Gillionville Rd., 300 S. Mock Rd., and 710 N. Westover Blvd., Albany Check Cashier @ 135 N. Slappey Blvd., Cyber Connection @ 110 Cordele Rd., 229-639-1934, Greylink Wireless @ 2407 Dawson Rd., and M&M Food Mart @ 1000 Liberty Expressway. Please note that Albany Utilities cannot guarantee immediate posting of your payment to your utility account if the payment is not made directly to the Albany Utilities tellers on site at the Albany Utility  Board located at 401 Pine Ave or to Albany Utility Board Drive-Thru located at 405 Pine Ave. If you'd like to make a payment after hours, there are two night depository boxes at Albany Utility office @ 401 Pine Ave. When using the night depository boxes, deposit checks and money orders only. Please do not deposit cash.