Knowledge Base

Bills are due by the due date. Payments received by mail are considered on time when received in the office on or before the printed "due" date. Payments in the night depositories are considered the next day's business. When bills are not paid on or before 5 days after the due date, the bill shall be considered delinquent and the late charge will apply. If the account remains unpaid at 5:00 pm on cut off date shown on bill, the service is considered disconnected and the penalty charge applies. Accounts will be charged a $30.00 fee for returned checks and a notice will be sent by mail with a due date to pick up the check at the Teller Department at the Main Office. Payment by cash or money order for the returned check and fee must be received by the due date or the services will be discontinued on the account and a penalty fee will be applied. An account that is paid by an account closed check will be charged a $30.00 fee, penalty fee and services will be discontinued immediately upon receiving notification from the bank. Note: Failure to receive bill does not exempt penalties.